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  • Pets alongside their owners are welcomed at our hotels in selected accommodation. As pets we consider only dogs, and no other animals may be kept in the properties.
  • Pets shall have a maximum weight of 4 kg and are allowed in selected villas or bungalows with private gardens.
  • One pet per guestroom is allowed.
  • In Homes & Villas accommodation pets may stay free of charge. For bungalows, a pet fee of 20.00€ per night applies.
  • The property provides in-room amenities including pet’s food, a pet bed and water bowl to use during your stay.
  • Pets must be fully trained and must be kept on a leash.
  • Pets are allowed only in the guest’s room privacy and not in public areas nor in areas where Food & Beverage is served or consumed. This exclusion does not apply for guide dogs.
  • Pet owners should hold un updated vaccination record and the pet’s health booklet provided by an authorized veterinarian.
  • If a pet has been left unattended and is disturbing other guests, you'll receive a notice from the property. The continuous barking during quiet hours is considered as a violation, i.e., 13:30 – 17:00 and 21:00 – 10:00.
  • The property reserves the right to expel a guest accompanying a pet who has exhibited aggressive behavior towards staff or other guests.
  • If any damages occur, the hotel informs the guest of the amount due to the property based on the extent of the damage.
  • Clients should inform the reservations department for the pet’s accommodation request upon booking.
  • Restrictions may apply depending on the hotel.

SERVICE DOGS
  • A service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.
  • Service animals are allowed in all the public areas of the hotel as well as in the areas where Food & Beverage is served or consumed. However, they must behave well and be under control at all times.
  • Furthermore, the owner of the service dog must carry the documents certifying animal’s health, its adequacy of training and the right of use (health booklet, chip, etc.).
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