FAQs

Where are you located?

Mykonos Lolita is located on the island of Mykonos, Greece, in the tranquil Agios Sostis area, overlooking the Aegean Sea. The hotel is approximately 8 km (5 miles) from Mykonos Town (Chora), a 15–20-minute drive, 8.5 km (5.3 miles) from Mykonos International Airport (JMK), which operates frequent domestic flights from Athens (ATH) and Thessaloniki (SKG) as well as direct international flights during the summer, and around 8 km (5 miles) from Mykonos New Port (Tourlos), roughly a 20-minute drive, offering ferry connections to Athens (Piraeus and Rafina), other Cycladic islands, and mainland Greece.

 

How far is the main town?

Mykonos Lolita is approximately 8 km (5 miles) from Mykonos Town, also known as Chora, about a 15–20-minute drive. The town is renowned for its whitewashed alleyways, traditional Cycladic architecture, and historic landmarks such as the iconic windmills. Chora offers lively nightlife, boutique shopping, charming harborside restaurants, and picturesque areas including Little Venice.

 

What is the weather like?

Mykonos enjoys a typical Mediterranean climate with hot, dry summers and mild, wetter winters. From April to September, the weather is mostly sunny with minimal rainfall. Summer temperatures (June to August) range from 28 to 36°C (83 to 97°F), with cooling sea breezes and occasional strong north winds known as Meltemia. Spring and autumn are generally mild and pleasant, while winters (December to February) are cooler, with temperatures averaging between 9 and 15°C (48 to 59°F) and occasional rainfall.

 

What Time Zone is followed?

Greece follows GMT+3 during the summer months (from late March until October) and GMT+2 during the winter months, due to the daylight saving time change.

How do I get there?

Mykonos Lolita can arrange private transfers for arrival and departure from Mykonos International Airport for all guests. Although the distance is only 8 km (5 miles), travel time can range from 20 to 35 minutes, depending on the season and traffic. Our staff will provide guidance and updates as needed.

 

Are private transfers available?

Private luxury transfers to and from the hotel are available upon request and at an additional charge. A selection of premium vehicles is offered to suit your preferences. To arrange a transfer, please contact our Reservations Department at [email protected], and our team will be pleased to assist you.

 

What modes of transportation are available at the destination?

A variety of transportation options are available on Mykonos. You can use the public KTEL bus network to reach popular beaches, towns, the airport and ports at affordable fares, with routes running seasonally throughout the day. Taxis are available on the island and at the airport and ports, though they are limited in number and can be in high demand, especially in peak season. Car, scooter, motorbike and quad rentals are popular for independent travel around Mykonos, our concierge team will be happy to assist you; please contact them at [email protected].

What are the Check-In and Check-out Hours?

Check-in: 15:00
Check-out: 11:00

 

What documents or items are required at check-in?

Kindly present your ID card or passport and the credit card used to book your reservation.

 

Can I arrange an early check-in or late check-out?

If the room is unoccupied, early check-in or check-out may be possible. However, to guarantee availability for early morning arrivals or late evening departures, booking an extra night is recommended. For late check-out, guests may inquire at reception the day before departure; options and charges vary depending on availability.

 

Can I use the hotel facilities before check-in or after check-out?

All hotel facilities are available to Mykonos Lolita guests from the moment the check-in process is completed. Following check-out, guests may request to keep their account open to include additional charges. If the account is settled at check-out, guests may still use the facilities for the remainder of the day, with any additional services paid for directly.

 

Are luggage storage services available?

The hotel provides a dedicated luggage area where we can safely store your bags and personal belongings before check-in or after check-out.

 

Are twin beds available?

Yes, twin beds are available upon request in select room types.

 

What is the size of the extra bed?

All our extra beds measure 200 cm (78 inches) in length and 180 cm (71 inches) in width and can accommodate an additional guest if the room’s occupancy allows.

 

Is there an additional charge for a child staying in the room?

Children up to 12 years of age stay free of charge in their parents’ room, applicable to select room types and during specific periods.

 

Does the room include complimentary coffee or tea facilities?

All rooms are equipped with tea and coffee facilities, including a Nespresso machine with two complimentary pods daily, plus daily replenishment of instant coffee and tea. Please inform us if you would like fresh milk for your tea.

 

Is it possible to guarantee a specific room number or location before arrival?

Special requests regarding room number, location, and proximity are noted with care and will be accommodated whenever possible depending on room type and availability. We kindly recommend informing us prior to arrival via e-mail at [email protected].

 

Does the hotel provide an iron and ironing board in the room?

An iron and ironing board are available for guests and can be delivered to your room for a limited time for security reasons. Ironing service is also available at an additional charge.

 

Is there a safe in the room?

All room types offer a safety deposit box.

How do I book?

Reservations can be made by email at [email protected], by phone at +30 22890 23225, or directly through our website.

 

How do I pay for my reservation?

Once your reservation is confirmed, our reservations team will provide a secure online payment link to complete the payment by credit card. Alternatively, payments may also be made via bank transfer. We accept credit cards, debit cards, and cash. For credit card payments, we support VISA, MasterCard, American Express, Union Pay, Discover, JCB, and Diners Club.

Please note that the same credit card used at the time of booking must be presented upon check-in, along with a valid photo ID or passport of the cardholder.

In accordance with local legislation, please note that partial or full payment of invoices exceeding €500 in cash is not permitted. All payments above this amount must be made by credit or debit card, or via bank transfer.

 

What is the payment and cancellation policy?

Pre-payment is required in order to guarantee reservations. The exact timing for payment, as well as how far in advance you can cancel free of charge, depends on your stay dates and the specific offer under which you have booked.

 

Are there any additional fees?

According to legislation, a mandatory environmental tax called the Climate Crisis Resilience Fee is charged. From April 1st to October 31st, the fee is €15.00 per room, per night, and from November 1st to March 31st, it is reduced to €4.00 per room, per night. This fee is settled directly by guests at check-out.

Are all restaurants operational?

Yes. Our restaurant is operational throughout the season. In the event of unexpected adverse weather conditions, outdoor seating areas may be temporarily closed for guest comfort and safety.

 

What meal plans are available?

The resort operates on a breakfast-only basis, with a complimentary breakfast included in your stay. Guests can enjoy a wide variety of options each morning, from lavish American buffets to exclusive à la carte selections and traditional local specialties. Lunch and dinner are available at an additional charge at our various dining venues, with a wide selection of light bites, snacks, cocktails, and beverages served throughout the day.

 

What meal plans are available for children?

Children up to 12 years old enjoy complimentary à la carte dining from our designated kids’ menu, in addition to the breakfast included in your stay, which offers a variety of child-friendly options.

 

Do you have baby food available?

For infants aged 0–1 year, baby food can be prepared according to your preferences. Please contact the Restaurant Manager in advance to place your order. Our staff is also happy to assist with warming baby bottles or baby food.

 

Can you accommodate dietary restrictions?

We are happy to accommodate special dietary requirements, including vegetarian, vegan, gluten-free, nut-free, and halal options. Please inform us in advance of any dietary preferences or allergies so our chefs can tailor your dining experience to your needs.

 

Are there any dress-codes for the restaurants?

We kindly request all guests to adhere to a resort casual attire with appropriate footwear while dining with us.

Evening Dress Code (after 17:00): Elegant, Smart Casual – Swimwear, sportswear and flip-flops are not allowed.

 

Can private dinners be arranged?

Create and personalize your own private dining experience, prepared and served at the location of your choice. To arrange this service, please contact our concierge or reach out to the Guest Services department at [email protected]. Our chefs are delighted to accommodate any special dietary or meal requirements.

 

Can we book a table in advance?

We recommend booking your restaurant reservations in advance. You may reserve in advance via the Grecotel mobile application, available for download on all iOS and Android devices. Please note that reservation time slots for the upcoming week are updated every Thursday. Alternatively, reservations can be made at the front desk upon arrival or at any time during your stay.

Do you have a kids club?

No. We do not have a kids club.

 

Do you provide special amenities for babies and toddlers?

We offer basic amenities such as children’s bathrobes, baby cots, baby shampoo and more. Please make your request prior to arrival via e-mail at [email protected] and we will try our best to accommodate your request.

 

Are babysitting services available?

Babysitting service can be booked according to the following terms and conditions.

 

Guests are required to book baby-sitting services 24-hours in advance, and they may do so via the Front desk team who will also inform about the cost.

What indoor & outdoor activities are available?

Guests at Mykonos Lolita can enjoy a variety of indoor and outdoor activities. Outdoor options include diving, snorkeling, a range of watersports, and horseback riding, all available nearby. For indoor activities, our fully equipped indoor gym allows for invigorating workout sessions. For more information or assistance with bookings, please contact our Guest Services Team in person or via e-mail at [email protected].

 

Do you do Excursion boat trips?

Yes. A selection of boat excursions is available through our trusted external partners, including private cruises, island-hopping adventures, and scenic tours around the Aegean. To make a reservation, please contact our Guest Services Team in person or via email at [email protected]. We’ll be happy to help you plan the perfect experience.

 

Are helicopter excursions available?

Yes. Tailor-made helicopter experiences can be arranged through our external partners—whether you wish to explore Mykonos from above or travel to nearby islands. While helicopter experiences can be arranged during your stay, we recommend booking at least three days in advance. For more details, please contact our Guest Services Team at [email protected].

 

Can private jet trips be arranged?

Yes. Private jet travel can be arranged through our trusted partners for individuals, families, or groups. For detailed information and options, please contact our Guest Services Team via email at [email protected].

 

Are there any beach bars near Mykonos Lolita?

Yes. Several of Mykonos’ most iconic beach bars are located just a short distance from Mykonos Lolita, offering vibrant atmospheres, upscale dining, and unforgettable sunset experiences.

Our Guest Services Team will be happy to assist with directions, recommendations, and reservations either prior to your arrival or during your stay. Please feel free to contact us at [email protected].

Is the hotel accessible to mobility-impaired guests?

Not all departments are accessible to guests in wheelchairs. However, there are ramp sections or elevators beside most of the steps in the hotel.

 

Are pets allowed in the hotel?

Pets are allowed in selected room categories (restrictions apply). Service animals are permitted to accompany their handler in all hotel areas. To ensure eligibility and proper arrangements, the reservations department must be informed at the time of booking.  View pet policy >

 

Do you have a medical facility or pharmacy nearby?

A 24/7 on-call resort doctor is available upon request (charges may apply). Additionally, Mykonos Health Center is located about 7.1 km (4.4 miles) from the hotel. All pharmacies are located in Mykonos Town, so the distance is the same as above: about 7.1 km (4.4 miles).

 

Is there 24-hour reception service?

Reception is available 24 hours a day.

 

Is there an ATM machine on the hotel premises?

The nearest ATM machine is located about 7 kilometers (4.35 miles) away from the resort near Mykonos Town.

 

Is there an exchange office at the reception desk?

No. Cash notes can be exchanged at the airport and the town center into Euros.

 

Do you provide Wi-Fi, and is it free?

We provide complimentary Wi-Fi access.

 

What are the parking options at the hotel?

There is a parking area in the hotel premises, free of charge.

 

What plug adapter do I need to bring?

The hotel uses Type C power plugs and sockets, which consist of two round parallel pins. The standard voltage is 220 V.

 

Is the tap water drinkable?

No, tap water is not drinkable and can be used only for washing and teeth brushing. All rooms are provided with 2 complimentary bottles of water upon check-in.

How can I contact the resort? 

You can contact Mykonos Lolita by telephone at +30 22890 23225 or via email at [email protected].

 

Which languages are spoken by the staff?

Our resort has multilingual staff to ensure a comfortable experience for all guests. We speak English, Greek, and several other languages, depending on the staff available

 

How can I get the Grecotel App on my device?

The Grecotel Hotels & Resorts Mobile App is available on both the Apple App Store and Google Play Store. Please visit your preferred app store, search for “Grecotel Hotels & Resorts”, and install the app to conveniently manage and enhance your stay with us.

 

Are personalised services available?

Yes. Guests staying at our resort may enjoy personalised services such as butler service and in-villa massage or spa treatments, available at an additional charge. For details on available services and eligible accommodations, please contact us at [email protected].

 

Do you accommodate requests for special occasions?

Yes. We accommodate requests for special occasions and offer special arrangements for weddings, honeymooners, anniversaries, birthdays, and other special occasions. Please contact our Guest Relations department to make an inquiry via e-mail at [email protected] or [email protected].