FAQs

Where are you located?

Daphnila Bay is located in Corfu, Greece, approximately 14 km (8.7 miles) and a ~40-minute drive from Corfu International Airport “Ioannis Kapodistrias” (CFU). The airport operates domestic flights, mainly via Athens (ATH) and Thessaloniki (SKG), both of which offer extensive international connections.
The hotel is also accessible from Corfu New Port, about 10 km (6.2 miles) away and a ~20-minute drive, serving local and regional ferry routes. For broader sea travel, Piraeus Port (Athens) is the main international port, which offers extensive international connections from Europe and beyond.

 

How far is the main town?

Daphnila Bay is just 12 km (7.5 miles) from Corfu Town, approximately a 30-minute drive. Corfu captivates visitors with its stunning coastline, historic architecture, vibrant festivals, and inviting Mediterranean atmosphere.

 

What is the weather like?

Corfu Island features a Mediterranean climate with mild, rainy winters and hot, dry summers. Average temperatures range from 9.5 °C (49 °F) in January to 25 °C (77 °F) in August. Rainfall decreases from mid-March to May and is rare during the summer months, when temperatures can reach up to 35–36 °C (95–97 °F), tempered by refreshing sea breezes. Occasional brief showers may occur in September and October, allowing ample opportunity for indoor and outdoor activities.

 

What Time Zone is followed?

Greece follows GMT+3 during the summer months (from late March until October) and GMT+2 during the winter months, due to the daylight saving time change.

How do I get there?

You can reach Daphnila Bay by arranging a private transfer or taxi from Corfu International Airport, which can be booked in advance through the hotel; alternatively, you can take a taxi ordered 24/7 at reception (typical wait time 10–60 minutes, with pre-order recommended), use a rental car or motorbike arranged via the concierge desk, or travel by public bus that runs at specific times during the day, with schedules available from the reception or concierge.

 

Are private transfers available?

Private luxury transfers to and from the hotel are available upon request and at an additional charge. A selection of premium vehicles is offered to suit your preferences. To arrange a transfer, please contact our Reservations Department at [email protected], and our team will be pleased to assist you.

 

Are there any complimentary shuttle services available to/from the hotel?

Complimentary luxury sea transfers between the Corfu Kommeno resorts (available from 15/05 until 15/10), weather permitted.
Complimentary arrivals and departure transfers are considered for direct bookings or added values on the terms of your reservation. If you are entitled to it you are kindly requested to send your flight details, name of the reservation and booking reference to our reservations department in order to make the arrangements.

 

What modes of transportation are available at the destination?

The hotel provides complimentary luxury sea transfers between Kommeno resorts from mid-May to mid-October, weather permitting. Shuttle bus service or Taxi boat service to Corfu Town at an additional charge. Guests can also arrange taxis 24/7 through reception, with typical wait times of 10 to 30 minutes. Additional mobility options include rental cars, motorbikes, e-bikes, and e-scooters, all available through the hotel concierge.

What are the check-in and check-out hours?

Check-in: 15:00
Check-out: 11:00

 

What documents or items are required at check-in?

Kindly present your ID card or passport and the credit card used to book your reservation.

 

Can I arrange an early check-in or late check-out?

If the room is unoccupied, early check-in or check-out may be possible. However, to guarantee availability for early morning arrivals or late evening departures, booking an extra night is recommended. For late check-out, guests may inquire at reception the day before departure; options and charges vary depending on availability.

 

Can I use the hotel facilities before check-in or after check-out?

All hotel facilities are available for Daphnila guests from the moment the check-in process is completed. Following check-out, guests may request to keep their account open to include additional charges. (All inclusive package ends at 5 p.m. on the departure day)

 

Are luggage storage services available?

The hotel provides a dedicated luggage area where we can safely store your bags and personal belongings before check-in or after check-out.

 

Are twin beds available?

Yes, twin beds are available upon request in select room types.

 

What is the size of the extra bed?

All our extra beds are 190 cm (~75 inches) in length and 80 cm (~32 inches) in width and can accommodate an extra person, provided the room occupancy allows it.

 

Is there an additional charge for a child staying in the room?

Children up to 12 years of age stay free of charge in their parents’ room, applicable to select room types and during specific periods.

 

Does the room include complimentary coffee or tea facilities?

All rooms are equipped with tea and coffee facilities, including a Nespresso machine with two complimentary pods daily, along with daily replenishment of instant coffee and tea. Please inform us if you would like fresh milk for your tea.

 

Is it possible to guarantee a specific room number or location before arrival?

Special requests regarding room number, location, and proximity are noted with care and will be accommodated whenever possible depending on room type and availability. We kindly recommend informing us prior to arrival via e-mail at [email protected].

 

Does the hotel provide an iron and ironing board in the room?

An iron and ironing board is available for our guests and can be delivered to your room for a limited length of time for security reasons. Ironing service is also available at an extra charge.

 

Is there a safe in the room?

All room types offer a safety deposit box.

How do I book?

Reservations can be made by email at [email protected], by phone at +30 26610 90320, or directly through our website.

 

How do I pay for my reservation?

Once your reservation is confirmed, our reservations team will provide a secure online payment link to complete the payment by credit card. Alternatively, payments may also be made via bank transfer. We accept credit cards, debit cards, and cash. For credit card payments, we support VISA, MasterCard, American Express, Union Pay, Discover, JCB, and Diners Club.
Please note that the same credit card used at the time of booking must be presented upon check-in, along with a valid photo ID or passport of the cardholder.
In accordance with local legislation, please note that partial or full payment of invoices exceeding €500 in cash is not permitted. All payments above this amount must be made by credit or debit card, or via bank transfer.

 

What is the payment and cancellation policy?

Pre-payment is required in order to guarantee reservations. The exact timing for payment, as well as how far in advance you can cancel free of charge, depends on your stay dates and the specific offer under which you have booked.

 

Are there any additional fees?

In compliance with legal regulations, a mandatory environmental tax called the Climate Crisis Resilience Fee is charged. From April 1st to October 31st, the fee is €10.00 per room, per night. This fee is settled directly by guests at check-out.

Are all restaurants operational?

Yes. All our restaurants are operational throughout the season. In the event of unexpected adverse weather conditions, outdoor seating areas may be temporarily closed for guest comfort and safety.

 

What meal plans are available?

Our All-Inclusive program offers a relaxed and enjoyable dining experience throughout the day. Guests can enjoy breakfast at the Antica Cuccina Buffet Restaurant, lunch at Antica Cuccina or Asia Oliva, and dinner at six complimentary restaurants, including Antica Cuccina, Gattopardo Bar Restaurant (adults only, 12+), Tavernaki, Corfu-Venezia Hot Stone, Asia Oliva, and a special Dine Out experience at Danilia Village (transfers not included). Unlimited international and local drinks are available daily from 10:30 to 01:00 (until 00:00 at selected outlets), along with light snacks by the pool, a patisserie-chocolaterie, a beachside crêperie-gelateria, late-night snacks, and access to the Wine Library.

 

What meal plans are available for children?

At the Antica Cucina Main Buffet Restaurant, we ensure our little guests have a delightful dining experience. We offer a variety of nutritious and delicious children’s food options, including fresh fruits, vegetables, pasta, grilled meats, and kid-friendly favorites. Our buffet is designed to cater to young tastes while providing balanced meals for a fun and enjoyable dining experience. Furthermore, most of our restaurants offer a dedicated kids’ menu. Children aged over 12 years are considered adults.

 

Do you have baby food available?

For infants aged 0–1 year, baby food can be prepared according to your preferences. Please contact the Restaurant Manager or Guest Service team in advance to place your order. Our staff is also happy to assist with warming baby bottles or baby food.

 

Can you accommodate dietary restrictions?

We are happy to accommodate special dietary requirements, including vegetarian, vegan, gluten-free, nut-free, and halal options. Please inform us in advance of any dietary preferences or allergies so our chefs can tailor your dining experience to your needs.
Kindly inform us in advance by sending an email to our Guest Services Team ([email protected]).

 

Are there any dress-codes for the restaurants?

We kindly request all guests to adhere to a resort casual attire with appropriate footwear while dining with us.
Evening Dress Code (after 17:00) : Elegant, Smart Casual – Swimwear, sportswear and flip-flops are not allowed.

 

Can private dinners be arranged?

Create and personalize your own private dining experience, prepared and served at the location of your choice. To arrange this service, please contact our concierge or reach out to the Guest Relations department at [email protected]. Our chefs are delighted to accommodate any special dietary or meal requirements.

 

Can we book a table in advance?

Yes, we recommend booking your restaurant reservations in advance. You may reserve via the Grecotel mobile application, available for download on both iOS and Android devices. Please note that reservation time slots for upcoming availability are updated weekly. Alternatively, reservations can be made at the front desk upon arrival or at any time during your stay. Kindly note that transfers are not included.

 

Is early breakfast or a breakfast box & lunch box available?

Yes, breakfast box & lunch box is available upon request. It typically includes light items such as pastries, coffee, and juice. Guests are kindly asked to inform the reception by 20:00 the evening prior to ensure timely preparation.

Do you have a spa?

Yes. For more information about available treatments, services, and spa regulations at the Elixir Spa, please refer to the following link: View treatments >

 

Do we have to book the spa in advance?

While it is not necessary to book in advance, we recommend booking Elixir Spa treatments and massages at least a week in advance. To make a reservation, you can use the Grecotel Mobile App (available on the App Store and Google Play), email [email protected], or call +30 26610 90320 to guarantee your preferred timing.

 

Do you have male therapists?

Yes. We have Male therapists at Elixir Spa.

 

Do you have a gym?

Yes. We have a well-equipped indoor gym with numerous modern cardio and strength training equipment.

Do you have a kids club?

Our Grecoland kids club is a dedicated, fully equipped space designed for children aged 4–12, offering a variety of creative and educational activities supervised by trained staff. Children aged 3 years old and below are also welcome to use the kids club with the presence of a parent or legal guardian. The club operates six days a week throughout the season.

 

Do you provide special amenities for babies and toddlers?

Yes. Our GrecoBaby service provides a wide range of amenities for infants and toddlers (aged 0–3 years) to ensure a comfortable stay. Items can be requested in advance by completing the Grecobaby Form >

 

Are babysitting services available?

Yes. Babysitting services are available at an additional cost and can be arranged through our reception. View babysitting terms & conditions >

What indoor & outdoor activities are available?

There’s a wide variety of indoor and outdoor activities to enjoy, with something for every interest. Outdoor options include water sports like paratrike, paragliding, wakeboarding, waterskiing, scuba diving, and snorkeling, as well as activities like tennis and padel. For indoor fun, you can try cocktail and cooking lessons, yoga, and more. Whether you’re looking for adventure, relaxation, or something creative, there’s plenty to choose from.

 

Are there good diving spots near Daphnila Bay?

You may find a Scuba Diving Center on the resort. Our partners at Amphitrite Diving Center will arrange dives according to your level of experience. Children above 8 years of age may join and learn the secrets of the depths of the Ionian Sea.

 

Do you do Excursion boat trips?

We offer a wide variety of boat trips, with options ranging from self-driven boats to luxury yachts, allowing you to enjoy the sea breeze of the Ionian emerald waters. Available experiences include scenic cruises, snorkeling excursions, and fishing trips. The Grecotel Daphnila Bay Concierge Team is always available to provide detailed information and help you plan the trip of your dreams.

 

Do we have to pre-book Watersports, Scuba Diving and Excursions?

We recommend booking excursions at least one week prior to arrival to ensure availability. After your arrival, it will also be possible to explore options and suggestions with our concierge team. For scuba diving, your in-person presence is required during the booking process; therefore, this can be arranged upon arrival. As for watersports, no pre-booking is required.

Is the hotel accessible to mobility-impaired guests?

Not all departments are accessible to guests in wheelchairs. However, there are ramp sections beside most staircases throughout the hotel.

 

Are pets allowed in the hotel?

Pets are allowed in selected room categories (restrictions apply). Service animals are permitted to accompany their handler in all hotel areas. To ensure eligibility and proper arrangements, the reservations department must be informed at the time of booking. View pet policy >

 

Do you have a medical facility or pharmacy nearby?

We do have a public hospital, two private clinics on the island, along with an assigned 24/7 on call Resort doctor.

 

Is there 24-hour reception service?

Yes. Reception is available 24 hours a day.

 

Is there an ATM machine on the hotel premises?

There is an ATM machine located on the lowest level of the hotel’s Main Building.

 

Is there an exchange office at the reception desk?

No, you may exchange cash notes at the airport in Euros.

 

Do you provide Wi-Fi, and is it free?

We provide complimentary Wi-Fi access.

 

What are the parking options at the hotel?

There is a parking area in the hotel premises free of charge.

 

What plug adapter do I need to bring?

The hotel is equipped with Type C power plugs and sockets. Type C plugs feature two round parallel pins that connect to corresponding two-hole wall sockets. The standard voltage supplied is 220 V.

 

Is the tap water drinkable?

Tap water in Corfu is safe for everyday use such as washing and brushing teeth. However, due to its mineral content and taste, we recommend bottled water for drinking.
Bottled water is readily available throughout the resort and across the island.

How can I contact the resort?

You can contact Daphnila Bay by telephone at +30 2661 90320 or via email at [email protected].

 

Which languages are spoken by the staff?

Our resort has multilingual staff to ensure a comfortable experience for all guests. We speak English, Greek, and German depending on the staff available.

 

How can I get the Grecotel App on my device?

The Grecotel Hotels & Resorts Mobile App is available on both the Apple App Store and Google Play Store. Please visit your preferred app store, search for “Grecotel Hotels & Resorts”, and install the app to conveniently manage and enhance your stay with us.

 

Are personalised services available?

Yes. Guests in select accommodations may enjoy personalized services at an additional charge, ensuring exceptional care and attention throughout their stay.
For more information about the services and to confirm eligible accommodations, please contact us at  [email protected].

 

Do you accommodate requests for special occasions?

Yes. We accommodate requests for special occasions and offer special arrangements for honeymooners, anniversaries, birthdays, and other special occasions. Please contact our Guest Relations department to make an inquiry via email at [email protected].

When can I visit Danilia Village?

Hours of operation:
April – October Guided Tour planned with the hotel if you are our guests (from May to October) Dinner 19.00 – 22.00 (from May to October, Reservations are required) “Kafeneion” Traditional Cafe 10.00 – 18.00 (from May to October 10.00 – 18.00 (April only Saturdays & Sundays 10.00-18:00 | 12:00-17:00 Lunch) Closed on Mondays & Private Events

 

How much is the ticket?

The ticket cost for all guests is 20€ per adult/ 10€ per child and includes museum entrance as well as a redeemable voucher at the square Kafenio.

 

Is it possible to arrange my private event?

Yes! Please send your inquiries to our Sales Department at [email protected]., and we will be happy to arrange a private function, such as a wedding, baptism, or any other event, tailored to your preferences.

 

How can I arrange a guided tour for non-property groups?

Of course! Please send your inquiries to our Sales Department at [email protected]

 

How can I book the Restaurant if I am a Grecotel Resort guest?

If you are staying at any of our Corfu Grecotel properties, you can book the 10-15 days prior to arrival. Reservations can be made through: The Grecotel App Guest Services Team via email (WhatsApp Concierge, accessible through the Grecotel App)

 

How can I book the Restaurant if I am an external guest?

You may call us at +30 26610 91345. (April-October 10:00-22:30)

 

Is it possible to bring our kids games such as rollers, skates, scooters bicycles or ball games in Danilia Village?

We’re sorry, but for the safety and comfort of all visitors, activities such as scooters, bicycles, ball games, and skateboarding are not permitted on the premises.

 

Is Danilia Village Pet friendly?

Yes! You are welcome to visit with your dog. We kindly ask that you keep them on a leash and clean up after them.